Ilunion Atrium Hotel Madrid, Madrid

I had a pleasant stay overall at the hotel. The rooms were comfortable and clean, and the staff was friendly and helpful. However, there were some issues with noise from a window and lack of proactive room servicing. The location was convenient but a bit far from the city center for my liking. The dining options were satisfactory but could use more variety. The hotel facilities were decent.

My stay at the hotel was a mix of positives and negatives. The rooms were very clean and trendy with extra comfy beds, but the space felt uncomfortable for four people, and some areas looked a bit used, which was a letdown considering the high rates. The service was top-notch, with accommodating and friendly staff, making up for any shortcomings in the rooms. The location was decent, being close to a bus station that goes directly into Madrid but a bit far from the central area, which could have been improved. The dining experience had its ups and downs, with limited options throughout the week but some good vegetarian choices. Facilities were satisfactory overall, though room for improvement was noted in certain areas.

The hotel provided warm and immaculately made rooms every day, although not exactly soundproof. The service from Andrea and the team was absolutely amazing, always smiling and pleasant. The location, while a bit further from the central area, is ideal for immersing oneself in the local culture. The dining experience had good variety, although some improvements are needed. Overall, a comfortable stay with great service and cultural immersion.

The hotel offers rooms with a nice view outside, but the condition is not the best. Despite this, they are quiet, especially under the bed. The large windows bring in natural light while maintaining a peaceful atmosphere. The service is exceptional, with a variety of staff members employed, including some with disabilities, making the experience even more special. The location is fairly convenient for tourists willing to use public transport, and the hotel is close to the exhibition center. The dining experience has room for improvement, as the selection is limited and the air conditioning system can be noisy. The facilities are well-kept and cater to various needs.

My stay at the hotel was a mixed experience. The rooms were not properly cleaned and still had stuff left from previous guests, although the air conditioning worked but not at its best. The internet was fast initially but kept cutting out. The pool was small and cold, and the hotel restaurant was a pleasant surprise due to its affordable prices. The rooms felt a bit dark, so extra lighting would have been helpful.

My stay at the hotel was fantastic! The room was good, the breakfast was enjoyable, and the swimming pool size was just right. It was very comfortable and excellent with a lot of space and an amazing view. However, I have family that live in Madrid, and I fly all the time to different countries.